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General Water Heater 

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What types of water heaters do you install and service?

At Newwrx Plumbing, we install and service a variety of water heaters to meet the requirements of the home, as well as the preference of the customer. This includes standard tank gas and electric, tankless water heaters, hybrid heat pump units as well as a variety of commercial grade units and boilers. Take a look at our Wrx membership options for details on water heater maintenance!

How long does a typical water heater last?

The lifespan of a typical water heater varies based on factors such as the type of unit, installation quality, water quality, and maintenance practices. Traditional tank water heaters generally last around 10 to 15 years, while tankless water heaters often have a longer lifespan, exceeding 20 years with proper maintenance. Regular upkeep, such as flushing the tank or descaling the heat exchanger, can contribute to the longevity of both types. It’s advisable to monitor your water heater’s condition, address issues promptly, and consider replacement as it approaches the end of its expected lifespan.

What size water heater do I need for my home?

To determine the appropriate size for a water heater in your home, consider the peak demand for hot water, accounting for simultaneous usage of various fixtures and appliances. Calculate the temperature rise needed by finding the difference between your groundwater temperature and the desired hot water temperature. Refer to the manufacturer’s sizing chart for the specific water heater model, considering both flow rate and temperature rise. Additionally, factor in the water heater’s recovery rate to ensure it can meet your household’s hot water demands. For precise sizing and to account for unique factors, consulting with a Newwrx plumbing technician is recommended.

Tankless Water Heaters

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How does a tankless water heater work?

A tankless water heater heats water on demand without the need for a storage tank. When a hot water tap is turned on, cold water travels through the unit and is rapidly heated by electric coils or a gas burner. The heating process occurs in a heat exchanger, raising the water temperature to the desired level. The unit operates continuously as long as there is a demand for hot water, providing an efficient and on-demand supply. Unlike traditional water heaters, tankless systems eliminate the standby heat loss associated with storing hot water in a tank.

What are the benefits of installing a tankless water heater?

Installing a tankless water heater offers several advantages. Firstly, these systems are highly energy-efficient, as they heat water only when needed, eliminating the standby energy losses associated with traditional tank water heaters. Secondly, tankless heaters provide an endless supply of hot water on demand, ensuring that users never run out during peak usage times. Thirdly, the compact and wall-mounted design of tankless units saves valuable space compared to the bulkier storage tanks of traditional heaters. Additionally, tankless water heaters often have a longer lifespan, reducing the frequency of replacements and overall maintenance costs. Lastly, while the initial cost may be higher, the energy savings over time can result in lower operating costs, making tankless water heaters a cost-effective and environmentally friendly choice in the long run.

Can you retrofit a tankless water heater into an existing plumbing system?

Retrofitting a tankless water heater into an existing plumbing system is generally feasible but may require some modifications. The installation process involves removing the existing tank water heater and connecting the tankless unit to the existing hot and cold water lines. Adequate venting and gas or electrical supply must also be ensured based on the type of tankless heater selected. In some cases, adjustments to the gas line diameter or the electrical wiring may be necessary to accommodate the new system. While retrofitting is possible, it’s advisable to consult with a professional plumbing technician to assess the specific requirements and ensure a smooth integration with the existing plumbing infrastructure.

How often should a tankless water heater be serviced?

A tankless water heater should typically be serviced annually to maintain optimal performance. Tasks may include descaling to remove mineral deposits, checking for leaks, and ensuring proper venting. Following the manufacturer’s guidelines is essential for specific maintenance intervals and procedures. If performance issues arise, it’s advisable to promptly consult a qualified technician for inspection and service. Regular maintenance helps extend the unit’s lifespan and ensures continued efficiency. Take a look at our Wrx membership options for details on water heater maintenance!

What are common issues with tankless water heaters, and how can they be resolved?

Common issues with tankless water heaters include mineral buildup, often addressed by descaling the heat exchanger with a descaling solution. Flame failure in gas-powered units may result from issues with the gas supply, igniter, or burner, which can be resolved by checking and addressing these components. Cold water sandwiches, causing temperature fluctuations during hot water delivery, may be mitigated by upgrading to a unit with advanced temperature control or installing a buffer tank. Insufficient water flow or pressure issues can be addressed by checking for clogs in the water filter, ensuring proper sizing for the unit, and addressing any plumbing problems. If troubleshooting steps don’t resolve significant issues, it’s recommended to contact a qualified technician or the manufacturer’s customer support for professional assistance. Regular maintenance and prompt resolution of issues contribute to the efficiency and longevity of tankless water heaters.

How does a traditional tank water heater work?

A traditional tank water heater operates by storing and continuously heating a reservoir of water in a large tank. Cold water enters the bottom of the tank, and a heating element (electric) or burner (gas) warms the water to the desired temperature controlled by a thermostat. Hot water is drawn from the top of the tank when needed, and as it is used, cold water enters the tank to replace it, ensuring a continuous supply. The system operates continuously to maintain a consistent water temperature, but standby heat loss can occur, where energy is used to keep the water hot even when not in use.

What are signs that my tank water heater needs replacement?

Signs that your tank water heater may need replacement include rust-colored or discolored water, indicating corrosion inside the tank. Puddles or water accumulation around the base of the tank suggest a potential leak. A decline in hot water temperature or inconsistent heating may indicate a malfunctioning heating element or other internal issues. If your water heater is over 10-15 years old, it may be approaching the end of its lifespan, and considering replacement before a complete failure occurs is advisable. Take a look at our Wrx membership options for details on water heater maintenance!

How often should I flush my tank water heater?

Once per year. Take a look at our Wrx membership options for details on water heater maintenance!

Can a tank water heater be relocated within the house?

Yes, a tank water heater can be relocated within a house, but the process involves several steps. First, the existing connections and plumbing will need to be disconnected and moved to relocated to desired location, and the tank emptied. Then, the heater can be moved to the new location, and new plumbing connections established. It’s essential to consider local building codes, ventilation requirements, and safety precautions during the relocation process.

What are the advantages of installing a tankless water heater?

Installing a tankless water heater offers several benefits. Firstly, these systems are highly energy-efficient, heating water only when needed and eliminating the standby energy losses associated with traditional tank water heaters. Secondly, they provide a continuous supply of hot water on demand, ensuring a consistent flow during peak usage times. Thirdly, tankless units are space-saving and typically have a more compact design compared to traditional water heaters with large storage tanks. Additionally, tankless water heaters often have a longer lifespan, reducing the need for frequent replacements and minimizing overall maintenance costs. Finally, while the initial cost may be higher, the energy savings over time can result in lower operating expenses, making tankless water heaters a cost-effective and environmentally friendly choice.

How do I size a tankless water heater for my home?

To size a tankless water heater for your home, calculate the required flow rate by adding up the simultaneous hot water demands of all fixtures and appliances. With these values, use the unit’s flow rate-temperature rise performance chart to select a tankless water heater that meets your household’s demands. It’s crucial to consider factors like climate, the number of bathrooms, and the number of people in your home to ensure the chosen unit provides sufficient hot water. Consulting with a plumbing professional can also help ensure accurate sizing for your specific needs.

Do tankless water heaters require regular maintenance?

Yes, tankless water heaters require regular maintenance to ensure optimal performance and longevity. Tasks may include descaling to remove mineral deposits, checking for and addressing any leaks, verifying proper venting, and inspecting gas lines or electrical components, depending on the type of unit. Take a look at our Wrx membership options for details on water heater maintenance!

Water Heater Installation

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How long does it take to install a new water heater?

The duration to install a new water heater depends on factors like the type of heater and the complexity of the installation. Replacing a traditional tank water heater usually takes around 2 to 4 hours, including draining the old tank and ensuring proper connections for the new unit. Installing a tankless water heater can take longer, ranging from 4 to 8 hours or more, as it may involve adjustments to gas lines, venting, or electrical connections. The specific installation time is influenced by factors such as location, accessibility, and compliance with local building codes. Plumbing professionals can provide more accurate time estimates based on the unique circumstances of each installation.

Do you offer any warranties on water heater installations?

Newwrx Plumbing offers a 1 year parts and labor warranty on all water heaters and manufacterer warranties range anywhere from 6-12 years for a tank heater, and 15 years for a tankless model.

Water Heater Troubleshooting

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Why is my water heater making strange noises?

If your water heater is making strange noises, it could be due to several reasons. One common cause is sediment buildup in the tank, which can create popping or rumbling sounds as the heating element interacts with the sediment. Another possibility is the expansion and contraction of the tank’s metal components during heating and cooling cycles, leading to creaking or tapping noises. In gas water heaters, the burner may produce popping or banging sounds if there’s an issue with combustion. Lastly, excessive pressure in the tank or a faulty heating element can also contribute to unusual noises. If the sounds persist or worsen, it’s advisable to have a professional plumber inspect the water heater to identify and address the underlying issue.

What should I do if my water heater is leaking?

If your water heater is leaking, take immediate action to prevent water damage. Turn off the power supply for electric heaters at the circuit breaker or set gas heaters to the “pilot” position. Shut off the water supply by turning the cold water inlet valve clockwise. Connect a hose to the drain valve at the bottom of the heater and drain the tank into an appropriate location. Identify the source of the leak, which could be from a valve or the tank itself. Depending on the cause, you may need to tighten or replace a valve, or if the tank is leaking, professional assistance may be necessary for repair or replacement.

How can I improve the energy efficiency of my water heater?

To enhance the energy efficiency of your water heater, consider adjusting the thermostat to a lower temperature, insulating the tank and hot water pipes to minimize heat loss, and installing a timer to optimize heating during periods of high demand. Regular maintenance, such as draining the tank to remove sediment and promptly fixing leaks, can improve efficiency. If feasible, upgrading to a tankless water heater eliminates standby heat loss. When replacing your water heater, consider a high-efficiency model with an Energy Star label. Additionally, installing low-flow fixtures and exploring renewable energy sources like solar or heat pump water heaters can further contribute to energy savings. For personalized recommendations, consult with a Newwrx Plumbing Technician.

Energy-Efficient Options

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Are there energy-efficient options for water heaters?

Yes, there are several energy-efficient options for water heaters. One option is a tankless water heater, which heats water on demand, eliminating standby heat loss associated with traditional tank heaters. High-efficiency tank water heaters with advanced insulation and energy-saving features are also available. Heat pump water heaters extract heat from the air or ground, making them energy-efficient. Solar water heaters use energy from the sun to heat water and are a sustainable option. When choosing a water heater, look for models with the Energy Star label, indicating compliance with energy efficiency guidelines. Consulting with a plumbing professional can help you select the most suitable and energy-efficient option for your needs.

What are the cost savings associated with energy-efficient water heaters?

Energy-efficient water heaters can result in significant cost savings over time. By reducing energy consumption, these heaters help lower monthly utility bills. Tankless water heaters, for example, eliminate standby heat loss, leading to more efficient use of energy. High-efficiency tank water heaters with improved insulation and features contribute to reduced heating costs. Heat pump water heaters and solar water heaters utilize renewable energy sources, further cutting down on utility expenses. While the initial cost of purchasing and installing energy-efficient water heaters may be higher, the long-term savings in reduced energy bills often outweigh the upfront investment.

Emergency Situations

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What should I do if my water heater stops working suddenly?

If your water heater stops working suddenly, check the power or gas supply to ensure it’s functioning. For electric heaters, inspect the circuit breaker, and for gas heaters, verify the pilot light is lit. Reset the high-temperature limit switch and check thermostat settings to ensure they are at the desired temperature. Look for visible leaks around the tank and plumbing connections. If basic troubleshooting doesn’t resolve the issue, consult the user manual and consider seeking professional help from a Newwrx Plumbing technician for a thorough inspection and repair.

Can you replace a water heater on short notice in case of an emergency?

At Newwrx Plumbing we have technicians availible 24/7 for emergency repairs and replacements, we make it our goal to ensure customers have same day water heater replacements in emergency cases.

Sustainable Practices

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Do you offer water heater recycling services?

At Newwrx Plumbing we bring all replaced water heaters to our local supply house to be recycled and reused for a more environmental disposal.

Drain Cleaning

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When should I consider professional drain cleaning services?

Consider professional drain cleaning services when you encounter persistent or recurring issues with slow drains, multiple clogs, or unpleasant odors emanating from your plumbing. If home remedies and over-the-counter drain cleaners prove ineffective, a professional service can provide a more thorough and lasting solution. Additionally, when faced with a complete blockage in your plumbing system that affects multiple fixtures or if you notice gurgling sounds in drains, it’s advisable to seek the expertise of a professional drain cleaning service. Professionals have the tools and experience to identify and address more complex issues within your plumbing system, preventing potential damage and ensuring optimal drainage.

What methods do you use for drain cleaning?

Here at Newwrx Plumbing, our skilled drain technicians use various methods for drain cleaning, depending on the nature and severity of the clog. One common method is the use of a plumbing snake or auger, which is manually or mechanically inserted into the drain to break up and remove blockages. Hydro-jetting involves using high-pressure water to clear out debris and buildup in the pipes, particularly useful for grease or mineral deposits. Plumbers may also use drain augers or rooters, which are motorized machines with rotating blades to cut through and remove obstructions. For more stubborn or complex blockages, video inspection tools are employed to identify the exact location and nature of the problem, allowing for targeted and efficient solutions.

How can I prevent future drain clogs?

To prevent future drain clogs, implement regular maintenance practices such as flushing drains with hot water to clear minor buildups. Install drain strainers or stoppers to catch hair, soap scum, and debris before they enter the drain. Be mindful of what goes down the drain, avoiding the disposal of grease, oil, coffee grounds, or solid waste. Limit the use of chemical drain cleaners, as they can be harsh on pipes. Regularly clean plumbing fixtures to prevent mineral buildup, and monitor and address tree root growth near sewer lines. Consider scheduling periodic professional drain inspections to identify and address potential issues before they become severe.

Leak Detection

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How do I know if I have a water leak in my home?

You can identify a water leak in your home through several signs. Look for an unexplained increase in water bills, visible water damage such as stains or warping on walls and ceilings, or the growth of mold and mildew. Musty odors, especially in areas that are typically dry, can also indicate hidden moisture. Listen for sounds of running water when no faucets or appliances are in use. Check your water meter reading after turning off all water sources; if it continues to run, it suggests a leak. Outdoor signs include soft or wet spots in the yard and pooling water where it shouldn’t be. If you suspect a leak but can’t locate it, or if you need assistance, consider consulting a professional plumber for inspection and repairs. Early detection helps prevent extensive damage and water waste.

What technologies do you use for leak detection?

Here at Newwrx Plumbing, we use a variety of options for leak detection in homes. Acoustic leak detection involves listening devices to detect the sound of water escaping from pipes. Infrared thermography uses cameras to identify temperature variations that may indicate water leaks or moisture. Moisture meters measure the moisture content of materials, revealing areas prone to leaks. Smart water sensors placed in key areas send alerts to homeowners through smartphone apps. Flow monitoring systems on water mains detect anomalies in flow patterns. Pressure testing involves pressurizing pipes to identify drops indicative of leaks. Gas tracer systems use probes to detect escaping water vapor. Ground penetrating radar reveals variations in material density. Video inspection cameras visually inspect pipes for leaks or blockages. Satellite-based leak detection uses imagery to identify changes in soil moisture, indicating potential underground leaks. These technologies, often used in combination, provide a comprehensive approach to efficient and accurate leak detection in homes.

Sewer Services

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What are the common causes of sewer line issues?

Common causes of sewer line issues include tree roots infiltrating the pipes, pipe corrosion over time, the accumulation of debris causing clogs, ground shifting or changes in soil leading to misalignment or breaks in pipes, incorrect pipe installation or the use of improper materials, flushing non-biodegradable items down toilets, the age of pipes contributing to deterioration, weather and temperature changes affecting the lines, grease buildup from improper disposal, and potential damage from heavy equipment or construction activities near sewer lines. Regular maintenance, proper disposal practices, and prompt attention to warning signs can help reduce the likelihood of sewer line issues. Consulting with a professional plumber is advisable for accurate diagnosis and effective solutions when problems arise.

How is sewer line inspection conducted?

Sewer line inspection is conducted using specialized tools and equipment. A flexible, waterproof camera attached to a long cable is inserted into the sewer line through an access point, such as a cleanout or a drain. The technician monitors the camera’s progress through the sewer line and uses a locator to determine the camera’s position underground. This helps identify the location of any issues. The camera provides real-time video footage of the inside of the pipes, allowing for a visual inspection of conditions such as cracks, breaks, misalignments, tree root intrusion, blockages, and overall deterioration. The inspection is often recorded for documentation and analysis, aiding in the identification of potential problems and informing decisions on maintenance or necessary repairs. Professional plumbers and sewer line technicians typically conduct these inspections and interpret the results accurately.

Can you repair or replace a damaged sewer line without excavation?

Yes, damaged sewer lines can be repaired or replaced without excavation using trenchless methods. Two common techniques are pipe lining (Cured-In-Place Pipe or CIPP), where a resin-coated tube is inserted into the existing pipe and cured to create a new pipe, and pipe bursting, which involves pulling a new pipe through the damaged one, fracturing the old pipe outward. These trenchless methods significantly reduce disruption and damage to landscapes or structures compared to traditional excavation methods. However, the feasibility depends on factors like the extent of damage, the material of the existing pipe, and local plumbing codes. Consulting with a qualified plumbing professional can determine the most appropriate solution for specific sewer line issues.

Gas Lines

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What services do you offer for gas lines?

Installation of Gas Lines
Installation services involve a comprehensive process, starting with a thorough property assessment to determine requirements. Design and planning ensure compliance with local codes, followed by obtaining necessary permits. Excavation and trenching create the pathways for gas lines, and pipes are installed, pressure-tested, and connected to appliances like stoves and water heaters.

Repair of Gas Lines
Repair services begin with leak detection using specialized equipment. Isolation and shut-off procedures prevent further leaks, and excavation is conducted if necessary. Damaged sections of the gas line are repaired or replaced using suitable materials and techniques. Post-repair, pressure testing verifies integrity, and compliance with safety standards is ensured.

Maintenance of Gas Lines
Maintenance involves regular inspections for potential issues, corrosion, or leaks. Cleaning and clearing of debris around gas lines prevent corrosion and maintain proper ventilation. Gas-powered appliances undergo periodic check-ups to ensure optimal functionality. Pressure checks are conducted to assess overall gas line health, and emergency response plans are developed and reviewed for preparedness.

 

How often should gas lines be inspected?

Gas lines should be professionally inspected every 1 to 2 years for residential properties to identify potential issues and ensure safety. Commercial properties may require more frequent inspections due to the larger and more complex nature of their gas systems.

Hydro Jetting

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What is hydro jetting, and how does it clear blocked pipes?

Hydro jetting is a high-pressure plumbing technique used to clear blocked pipes and remove accumulated debris. In this process, a specialized machine propels a powerful stream of water into the pipes at high pressure, typically ranging from 7,000 to 60,000 pounds per square inch. The intense water pressure effectively breaks apart and flushes away obstructions such as grease, tree roots, scale, and other debris, restoring the flow and function of the pipes. Hydro jetting is particularly effective for cleaning and maintaining plumbing systems, providing a thorough solution to stubborn blockages and preventing future issues.

When is hydro jetting recommended for plumbing maintenance?

Hydro jetting is recommended for plumbing maintenance in cases of stubborn blockages that conventional methods cannot clear effectively. It is also advisable for regular preventive maintenance to keep pipes clean and prevent the buildup of debris, minimizing the risk of future clogs. Hydro jetting is particularly useful for removing tree roots that may infiltrate sewer lines, addressing the issue efficiently. Additionally, it is a preferred method for eliminating accumulated grease, sludge, and other stubborn deposits that may hinder the proper flow of wastewater in plumbing systems.

Pipe Lining

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How does pipe lining work for repairing damaged pipes?

Pipe lining, also known as cured-in-place pipe (CIPP), is a trenchless method used to repair damaged pipes. The process involves inserting a flexible, resin-coated liner into the existing pipe through an access point. The liner is inflated and conforms to the interior shape of the damaged pipe. Once in place, the resin is cured, creating a seamless and durable new lining within the old pipe. This method effectively addresses issues such as cracks, leaks, and deterioration without the need for extensive excavation, providing a cost-effective and less disruptive solution for repairing damaged pipes.

What types of pipes are suitable for lining?

Pipe lining, or cured-in-place pipe (CIPP), is suitable for a variety of pipes, including those made of materials like cast iron, clay, PVC, and concrete. It is a versatile solution for rehabilitating pipes of different diameters and materials, making it effective for addressing issues such as cracks, leaks, and deterioration in various plumbing systems.

Fire Sprinklers

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Do you offer installation services for fire sprinkler systems?

Fire sprinklers play a crucial role in fire safety, providing a reliable and effective means of fire suppression in residential, commercial, and industrial settings. The primary importance of fire sprinklers lies in their ability to rapidly control or extinguish fires, preventing the spread of flames and reducing property damage. Additionally, fire sprinklers significantly enhance occupant safety by creating a safer environment for evacuation and minimizing the risk of injury or loss of life. Installation of fire sprinkler systems is essential to ensure their proper functionality, and when strategically placed, they can suppress fires in their early stages, offering valuable time for emergency responders to arrive. Overall, the presence and proper installation of fire sprinklers are critical components of a comprehensive fire protection strategy, contributing to both property and life safety.

How often should fire sprinkler systems be inspected?

Quarterly: Mechanical devices such as alarms should be tested
Annually: Technicians should perform physical checks on all parts of system including water flow tests, pump tests, and anti freeze concentration (in applicable systems only).

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